You can cancel your switch up to seven working days before your switch date. Children’s savings accounts work in a similar way to adult ones, although interest rates tend to be higher. Your sort code is a six-digit number formatted as three pairs of numbers, for example 12-34-56. Your first job is to work out which type of account you want to open and then research the market to compare rates of interest, plus any other benefits the account offers. We'll make the whole thing as smooth as possible as part of the Current Account Switch Guarantee. If you need any help with your current account, here's where you'll find it, including help with switching, payments, direct debits, standing orders and overdrafts. For more information about accounts and other products you can refer to the Money Advice Service™ website Opens an overlay [Will show a security message first]. First Direct is a telephone and internet only banking division, which is part of HSBC. Making your first bank account application should be a straightforward process, even if you’ve never done it before. Although it used to be possible to get a First Direct euro account, these are no longer on offer for new customers. M&S Bank is soon to close its 2.75% AER regular savings account to new customers – and it's possible its sister banks HSBC and First Direct could follow suit. For more information please call HSBC on +44 1226 261 010 or visit hsbc.co.uk. If you're not happy with your account, you have a 14 day period after you receive your welcome pack to close your account. If you agree, we'll get started. first direct subscribe to the Lending Code. You will need to agree any overdraft facilities you require with us. Current Page. Once your current account is open, give us a call and tell us to begin the switching process. Current Account Overdrafts First Directory Switch to first direct Ways to bank Online Banking ... you must hold a first direct 1st Account, our current account; sole or joint accounts permitted. Yes, all banks and building societies that display the Current Account Switch Guarantee Trustmark will follow the same switching process and must offer the same guarantees. Does First Direct offer a euro account? If you’re not sure if your new bank will allow the TPP to access your account, you’ll need to ask them before switching and check their terms and conditions for more information about TPPs. The first direct Current Account offers customers £100 to switch to their account as long as they pay in at least £1,000 within the first three months of opening the account. You can view this information on our Open Banking dashboard via Online Banking or in your Mobile App. Don't be nervous that you barely had to do anything, it really is that easy. Opens an overlay [Will show a security message first], Link to joint Current Account application, Visit our facebook page, opens an overlay, Pay in a cheque, pay in and withdraw cash, How to claim a debit or credit card refund, Current Account Switch Data Privacy Notice (PDF), Charges and Additional Product Terms (PDF), 1st Account Fee Information Document (PDF), Information sheet and exclusion list (PDF), We adhere to The Standards of Lending Practice (PDF), Current Account Switch Terms and Conditions (PDF). If you're missing a Direct Debit and your switch is complete, contact us on 03 456 100 100. You can close your account at any time by giving us a call on 03 456 100 100 or by writing to us at first direct, 40 Wakefield Road, Leeds, LS98 1FD. Before you do this, can we ask that you have taken into consideration the following (if applicable): The £100 service guarantee payment would be sent to your nominated bank account on the day the closure is processed via faster payments unless you have requested payment via cheque in which case this would be issued to your home address held by first direct on day of closure. If you're over 18, haven't been declared bankrupt or registered for an Individual Voluntary Agreement in the last six years (or be in the process of doing so), and have a phone number and email address we can contact you with, we'd love to welcome you. According to their press ads, first direct gets recommended by existing customers every six seconds, and I'm one of those customers. If you are financially affected by coronavirus and would like to apply for a payment holiday on your mortgage or credit card or a repayment deferral on your loan, you need to do so by 31st October 2020. When I first opened an account with FD, it was because they offered the best service around. Max amount No max. Please see the first direct Account Terms and Conditions for full details. If you have switched away from first direct then this will come across as part of the switch process on the date you have arranged for the switch to take place along with any credit balance remaining within the account. In order to have access to all the features of our fully-optimised website, please enable your JavaScript settings As soon as we get this back we'll contact your old account provider and get your switch up and running. For a list of all the cookies we use and what they do, please read our We've recently had a bit of a sort out and it looks like the page you're trying to view has moved. If your new bank or building society agrees, bank accounts that include an overdraft can switch using the Current Account Switch Service. You can: view balances and statements. Here are some of the fees listed for HSBC’s euro account - you can get the full list of relevant charges from HSBC’s FAQ section: and those coming in (like your salary), if you have money in your old account, we'll transfer it to your new account on your switch date, we'll arrange for any payments accidentally made to your old account to be automatically redirected to your new account - we'll even contact the sender and give them your new account details, if there are any issues in making the switch, we will contact you well before your switch date. Who can apply? However, the two differ in other aspects. We hope you don't mind. © HSBC Group 2019. You are not able to start the switch process for joint accounts as part of this application. Bank accounts You’ll soon be able to do this with a photo via the App. first direct is a division of HSBC UK Bank plc and HSBC has accounts more suitable for customers living outside of the UK. 24/7, 365 banking, apply online in 10 minutes. We know switching banks sounds like it'll be a nightmare, but we promise it's not. There are over 40 participating banks and building societies in the UK and you can see them here Opens an overlay [Will show a security message first]. first direct is a division of HSBC UK Bank plc and HSBC has accounts more suitable for customers living outside of the UK. Open with £1. If the request has been arranged after 11:45pm then the funds will transfer immediately, but will show on your statement as the following day. We let your old bank know you're moving - and they should get ready to close your old account once everything's been transferred safely. the service is free to use and you can choose and agree your switch date with us, we'll take care of moving all your outgoing payments (Direct Debits and standing orders etc.) If there are any problems with payments as part of the switching process, we'll correct them and ensure your credit rating is not affected. Access to a high-interest savings account. We'll also arrange for your old provider to transfer any credit balance to us and close your old account if you want to. All Rights Reserved. After that, only certain elements can be cancelled. send money. For more information please call HSBC on +44 1226 261 010 or visit hsbc.co.uk. Bank Accounts Requests to send money from your account to another first direct or HSBC (not HSBC Head Office Collection) account will take place immediately, 7 days a week. I have, of course, looked into other business bank accounts, the best of which in terms of foreign transfers would appear to be HSBC's Business Direct Account, however, I resent paying fees for what is essentially the same service as I would require from a personal account; I don't need an overdraft, just a separate account which can receive bank transfers. Fixed term No. Pretty much anyone. You need to contact us to let us know you're unhappy within 12 months of opening your account, and you'll get the money within 28 days of the criteria being met. Here's how it works, when you call us, we'll ask if it's ok to record your voice. If you like to have your overdraft as a safety net then the First Direct 1 st current account is a great choice with its £250 0% overdraft.. As a bonus incentive, when you switch, you can earn £100 which can easily be put towards your overdraft to help you pay it off. You can open your first current account from the age of 11. Yes, you can choose and agree a switch date with us. Current Page. I also have a current account with them & to stop the charge on this (£10 was it?) We hope you don't mind. Any branch of that institution shall also be represented by the same bank code irrespective of its geographic location. We'll guide you through this process if you decide to cancel your switch. First Direct isn't a student account, but you'd be surprised how many students (espe mature students) simply stick with their existing bank when going to uni. All Rights Reserved. You’ll be able to apply for an adult bank account if you’re 18 or over, although some are available from the age of 16. It is not possible to use the service to switch a joint account to a sole account. How much can I withdraw from my bank account? Review of First Direct's Bank Account. View your First Financial Bank account(s) real-time balances and activity, access account history, pay bills, transfer money to friends and family, set up alerts and more. Salary credits, child benefit etc. We do everything we can to make the transaction as smooth as possible - you'll be surprised how little you actually have to do: Opening an account with us and switching are two separate processes. Cookie Policy. If you want to, you can switch and keep the old account open, but you won't be able to use the Current Account Switch Service. As such, cookies for this site are currently disabled. What documents do you need to open your first account? And if you don’t have a paying in slip, just send the cheque along with a covering letter including your name, sort code, account number and when you’d like the cheque to credit. Cookie Policy. Just make sure you allow seven working days for the switch to take place and that your chosen date isn't a Saturday, Sunday or Bank Holiday. first direct subscribe to … I've been with First Direct more or less since their launch over twenty years ago. If you're unhappy with any part of your switch, please visit our guide to making a complaint. move money between accounts. Switching couldn’t be easier. Savers also have a range of options; the Regular Saver account, which rewards customers with the bank’s best interest rate for committing to 12 months without withdrawal, at 5% AER. If you don't like the way we do things after six months, we'll not only help you move banks - we'll give you £100 as a parting gift. Welcome to first direct, we can help you with services including Online Banking, Insurances, Credit Cards, Loans, Mortgages, Investments and Sharedealing. Help If you want to set up new payment arrangements during the 7 working day period leading up to your switch date you must do this on your new account. This ensures that any payments made to your old account are automatically redirected to your new account. To switch an account from us to a non-CASS provider just contact us. Account opening and account switching are separate processes. first direct is a division of HSBC UK Bank plc. JavaScript is currently disabled on this computer/device. If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JS to make this app work. Yet if you have a current account with one of these banks already, there's still time to open a regular saver and lock in … Please see the first direct Account Terms and Conditions for full details. You may wish to save some of these documents for future reference. We'd be sad to see you go but we understand these things happen so we'll send a list of your Direct Debits and Standing Orders to your new account provider as quick as we can, normally within 5 working days. (If you don't, no problem, we won't apply it to your account). Once these are complete to our satisfaction, you can choose and agree your switch date. Given up on First Direct My heading was going to be 'What has happened to First Direct?' (as the Registration Authority for ISO 9362). Yes, we can change the interest rate on this account in line with the account's Terms and Conditions. Remember all payments are covered by the Current Account Switch Guarantee and any charges or interest incurred on your old or new account as a result of the error will be refunded. Upcoming transactions are updated and processed regularly throughout normal business days. So that's £1 in each of those & £3,600 in the regular saver + interest. The estimated balance after 12 months would be as follows: 4 Multiple deposits of less than $200 will not qualify. The different children's bank accounts to choose from. Whether you’re applying for your first account as a young person or you’re a new resident in the UK, think about what you need from your account and gather a few documents to make the process as simple as possible. You’ll need to contact them to provide your new account details. And, if you don't like us, you can leave with £100* as a farewell gift. We won't pressure you to stay but we'll be sad to see you go. It identifies both the bank and the branch where the account is held. The BIC codes are registered by S.W.I.F.T. Contact us whenever you like, day or night, 24/7/365. Their current account comes with fantastic benefits, an overdraft facility and satisfaction guarantee. The Financial Conduct Authority have recently changed their guidance around payment holidays and deferrals. If you do not come to an agreement with us, you must make separate arrangements to repay your existing overdraft before you switch. On that first call, everything will be just the same. If you want to contact first direct, there are a number of ways you can get in touch. first direct can only cancel a Direct Debit. We set up all the payments on your new first direct 1st Account, inform all your Direct Debit originators that you've moved banks and give them your new details, including your employer so your salary can be redirected. Member HSBC Group. first direct is a division of HSBC UK Bank plc and HSBC has accounts more suitable for customers living outside of the UK. As such, cookies for this site are currently disabled. You need to contact us to let us know you're unhappy within 12 months of opening your account. 3 An NSF/OD item is defined as 1 or more items presented to an account with non-sufficient funds on a business day. via your browser. For more information please call HSBC on +44 1226 261 010 or visit hsbc.co.uk. Alternatively, we may be able to provide facilities to help you pay off any existing overdraft you may have, subject to our normal lending criteria. © HSBC Group 2019. I opened with First Direct for their Regular Saver last year which has matured today. Overdraft representative example: 0% EAR variable on the first £250. order replacement cards or a new PIN. To switch an account to us from a non-CASS provider just contact us and we'll send you a Transfer Form so we can understand the Standing Orders and Direct Debits you want to switch. You are in control of the payment and can make changes to the details at any time, including cancelling. First Direct was set up as a bank in 1997 and is known for providing telephone and online banking services to consumers. Online Banking Third Party Providers (TPPs) provide a range of services such as viewing all your accounts in one place (Open Banking). And if you’d like to have an overdraft with your new bank account, speak to your new bank or building society before starting your switch. Link all of your accounts from a variety of financial institutions to get your full financial picture. The Current Account Switch Service will take care of all payment arrangements at your old bank up until 7 working days before your agreed switch date. General bank account help Like when someone leaves work and there's a collection - but without the card. JavaScript is currently disabled on this computer/device. You can learn more about the Lending Code on the Lending Standards Board website Opens an overlay [Will show a security message first]. First direct are proud to offer their customers some of the most competitive deals on the market wherever they can. first direct, PO Box 1538, Northampton, NN1 9HY. Full Details: Account name Savings Account. Direct Debits and cheques out of your account; BACS payments into your account i.e. first direct subscribe to … first direct’s Regular Saver Account allows you to pay in up to £300 a month for a year, and it pays a 5% AER (Annual Equivalent Rate), which makes it one of the top-paying accounts in the market. Standing orders can be set up via Online Banking or through our App. but I see that has already been taken - several times! Online Banking with first direct is simple, straightforward and secure, and lets you do all the things you need to do to manage your money online. Find out more and join us today. We'll contact you to let you know the move is complete. You can find your first direct sort code on your debit card, paper statements, within Online Banking or in our App. Below we have listed the banks and institutions which support SEPA transfers and their specific markers. first direct has to carry out 'know your customer' security checks as part of our account opening process. The ability to access your Online Banking via your stored bookmarks is soon to end. Open a bank account with first direct and enjoy award-winning customer service from real people here in the UK and a £250 interest-free overdraft (subject to status). You are in section We’ve recently upgraded your Online Banking, giving you improvements to the way the service works. Home It identifies both the bank and the branch where the account is held. You can do this on or after your switch date, or earlier if you de-register your mobile number at your old bank or building society yourself. No. Our debit card allows you to make cash withdrawals in pounds in the UK up to £500 per day or the foreign currency equivalent if withdrawing cash in foreign currency outside of the UK (fees apply). This clever new telephone banking feature makes managing your money even easier. A standing order is an agreement between you and first direct to send an amount of money on a regular basis to a person or company. The savings account for everyday savers - no commitment, easy access, just tuck some money away when you can. The point was to show "make sure you get the benefits of a specific student account." The Current Account Switch Service will not interfere with this process and any debit card or Direct Debit transactions that you have asked your bank to stop should remain stopped after your switch. It identifies both the bank and the branch where the account is held. As we offer Paym, you can re-register your mobile number with us. via your browser. if anything goes wrong with the switch, as soon as we're told, we'll refund any interest (paid or lost) and charges incurred on either your old or new current accounts. Member HSBC Group. Because we want to make sure we're doing a good job, we may monitor or record our calls. Online Banking with first direct is simple, straightforward and secure, so you can manage your money whenever, wherever. We're not just sure you'll love our service more than anyone else's - we're banking on it. If you can see any changes coming up that could affect your disposable income - for example, less money coming in due to extended leave or retirement or a change in your employment situation/working hours, or a rent/mortgage payment increase - please apply by telephone on 03 456 100 100. We'll be updating our website with further details shortly. 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