Stay away!! You are telling me you can't modify my shoe lace choice for almost $200 pair of shoes that have yet to come close to be worked on? Nike. Home; Shop. Do you agree with Nike's TrustScore? This is the first online purchase from Nike from me and it will be the last. My husband and I both work in ICU taking care of covid pts. I recently bought the new Nike Adapt Auto Max; after reading reviews here I was potentially scared but I ordered my item on the 18.07.20 and they estimated delivery to the … Ordered a couple of things on 11.11. I did not receive the order so i contacted them at least 4 times. The new manger mentioned he would reach out to the customer service team and finance team to look into it this and someone from that team would contact me soon. The store has great prices on most products. You can customize your favorite cleats and other types of athletic shoes. I paid with Apple Pay and the website did not read my apartment number on my delivery address. They told me that the will look at this and let me know. It took me almost ONE MONTH and I have NOT receive my shorts. I did not receive any feedback from them, i had to contact them every time again. A free inside look at company reviews and salaries posted anonymously by employees. Jobs. All Rights Reserved. How do I know I can trust these reviews about Nike? Nike lies and they didn’t send me email for $75. Warning $200 Shoes in the bin ! We offer our service as a back up to the retailer if your shoes are within the 2-year date of manufacture to receive an inspection. My experience with the Nike store was good. Nike does not provide product replacements or cash refunds. Honest review, hope this helps. Read honest and unbiased product reviews from our users. Although disappointed it was not a big issue with the Self Isolation rules in place so I sat back and waited. The job is not hard at all, the … D Default Story Dec 09, 2019. Search job titles. Surreal experience at the Nike store in NYC (Fifth Ave): (1) I returned a pair of shoes because defective (fell apart after quarantine use inside the apartment), (2) The store forced me to use the credit right away instead of giving a gift card, (3) The new shoes I ordered at the store never arrived (first blaming the delay on Covid, then saying the item is out of stock when it’s still available online), (4) Nobody at the store is able to fix the issue, it’s been 4 weeks and I’m still waiting for my money back. Shocking company. Meaning that collaboration between teams – or a lack thereof – can create a disconnected and jumbled feel for customers. Write a review Write a review Reviews ... Had an issue with an order I received but the customer service … nike.com. Reply. ... Nike Employee Reviews for Customer Service Representative. A Nike claim can be easily submitted online at www.nikeclaims.com or by calling Nike … Best Cities for Jobs 2020 NEW! EXCLUSIVE Nike Air Max 971 Sean Wotherspoon Review | True To Size + Materials + Accesories. Your experience matters. Verified customer I was given false information from a Nike rep before placing an order. Nike uses Twitter prominently to address customer queries with 96.8% of the brand’s tweets being replies. My item was on sale and it was a very good deal, now i have to purchase another item which is at least 3 times the price. Useful. nike.com. nike air max 97 black. I would def not return. 7,071 reviews from Nike employees about Nike culture, salaries, benefits, work-life balance, management, job security, and more. 1.9. www. It turned out the shoes where lost on the way. A week later i checked my account and saw that it was empty. Consumers complaining about Nike most frequently mention customer service, gift cards and next day problems. It was labelled incorrectly, I live 1.5 hours away as I … rang customer service … you can't. Be the first one to find this review helpful. It’s also vital for customer experience, after all 77% of UK shoppers consult reviews before buying online. Baby & Toddler Baby Girl Baby Boy All Clothing (0M - 4T) All Shoes (0C - 10C) Baby Box Sets Accessories & Equipment Bags & Backpacks Hats Socks Shop Collection Rep Your City Nike Adventure Club Boots Sandals & Slides Jordan Kids Fan Gear Nike … Do you agree with Nike Store’s 4-star rating? On average, Nike replied in 10 hrs. Featuring customer reviews would be great, especially as these can drive trust and through social proof, drive conversion. Customer value is the difference between what a customer gets from a product and what he or she has to give in order to get it. Read honest and unbiased product reviews from our users. ATHLETE/CUSTOMER SERVICE ASSOCIATE(Current Employee)- Kansas City, MO- October 1, 2017 A typical day at work is fun and positive, there's always something to do. Worst brand and customer service I've ever ever dealt with! I want to return all my Nike products and I will NEVER EVER Buy Nike in my life. Virtually no customer service to escalate and resolve issue. ConsumerAffairs is not a government agency. FAQ. I am impressed by their quality and the variety of what Nike offers. Terrible customer service. There’s a lack of personalisation. Original review: May 17, 2020 This is a professional store, well-stocked, great customer service representatives, ready to answer your questions or help you find something, courteous and … Learn about Nike culture, salaries, benefits, work-life balance, management, job security, and more. They showed up with dirty shoe strings. nike.com. A free inside look at company reviews and salaries posted anonymously by employees. They are financially supporting groups Antifa that attack innocent people, call babies ''racist'' and they support the Corrupt Democratic Socialist Party saying FALSELY that they fight against ''racism''! Shipping is fast and they offer lots of sales, specials, and the chance to earn bonus dollars. As mentioned just earlier, it … Nike India reviews and complaints. Didn't recieve my order - heard nothing back from Nike. Find jobs Company reviews Find salaries. Do not ! They have more class. We value your privacy. Thank you, you have successfully subscribed to our newsletter! I've ordered some Jordans from Nike.com on 30th September and my order got stuck in their NL Warehouse since then. Its products satisfy the needs and demands of people all around the world. They refused to allow for an exchange on shoes that were sold to me as running shoes but they are poorly designed because they knock on the ankle. Sweat shops … They definitely do NOT care about their customers and just want your money! Share. Ordered Nike Free RN 5.0 Men's Running Shoe from a mail shot by Nike. I purchased pair of Nike Air Force Ones. Its no small amount. Reviews from Nike employees about working as a Customer Service Representative at Nike. Also they provide an option for replacement in all their products if any defects or problems occur after purchase which is a part of after sales service. Read about their experiences and share your own! This review was posted by a verified customer. I would like to purchase new set of Air Jordan 1. I bought a customized sneakers. Nike does not Value … After using it for 2 weeks it got ripped from the bottom. 5,978 NIKE reviews. Decided to shop at Nike online. She keeps telling me she's sent proof of no transaction on nikes part. Terrible service so far have been… Terrible service so far have been waiting for my order for a long time made contact with customer service several times and get the same old story I will never order from Nike ever again the uksoccershop much better I ordered the Liverpool shirt from them and got it within 8 days fantastic Communication and service way better than Nike Got in touch with customer service and she said transaction not found. Also the Sales associate were awesome, friendly and knew their product. I talked to customer service at least 5 times . Nike lies and they didn’t send me email for $75. Sign up to receive our free weekly newsletter. Get buying tips about Sporting Goods Stores delivered to your inbox. Categories ... Write a review Write a review Reviews 23 all I can say, is don't mess up and don't expect "customer service' to do ANYTHING for you. Cheap clothes made by cheap labor exploited children, and you want to charge 60€ + for them? Original review: May 19, 2020. nike air max 97 sale. Nike is a big cheat. Do you agree with Nike Store's TrustScore? Find Reviews Filter. Universal fit, the latest technologies and the help from world-class runners make Nike some of the top running shoes out there. Nike SA reviews, customer feedback & support. Reply. Bank Transaction done. I will not give them any more money in the future. to return a shirt priced at 24.99. Enjoy reading our tips and recommendations. Initial Nike complaints should be directed to their team directly. Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing and worldwide marketing and sales of footwear, apparel, equipment, accessories and … I Have waited 14 days for a refund and contacted them twice and just been fobbed off will never use this site again and neither will my whole family there is no way it should take this long for a refund and i am still waiting terrible service. Nike customer services Deserves to be rated a ZERO! My favorite brand of trainers with amazing online shop. okay fine, I call...after waiting and being placed on hold three tiems, I was told the exact same thing. Unsubscribe easily. I did the whole chat, totally useless, after waiting and talking about this and that, only to be told, "only I can see the order, they cant' do anything on their end." My favorite brand of trainers with the very neat website and absolutely amazing, capable and friendly customer service - everything is resolved quickly, also delivery, returns and refunds are quick and easy. Customer service contacts and company information. Unsubscribe easily. I have never had a worst experience buying online in my life! Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Horrible chat reps!! “ One of the worst customer service experience I bought shoes that had a manufacturing defect with the sizing and was told by advisors they can't do anything so I asked to speak to a manager and had to wait 1 week with constant calling to receive a call and the manager was very rude and did not even attempt to resolve and accused his staff of lying and offered less that was offered by the advisors … Unsubscribe at any time. nike.com. Our advanced frames & lenses are trusted by world-class athletes for performance & durability. Nike acknowledges that the quality characteristics of products/services can be defined in terms of their functionality, appearance, … How Nike plans, approaches, and manages customer care Located in the heart of the Pacific Northwest (Beaverton, OR) Nike employs hundreds of people across dozens of different departments. Write a review. Overview Nike has a consumer rating of 2.58 stars from 164 reviews indicating that most customers are generally dissatisfied with their purchases. Nike is the best. Only when I called for an update on delivery did nike inform me some 9 days after placing the order. Also, their prices are reasonable, and periodically you can catch items on sale. 1 review. Ordered a couple of things on 11.11. Share. put as a delivery but in about 4 days i was told that i have to collect which i could not do . Sent her copy of my bank statement that shows clearly Nike with the amount. Nike has been designing world class shoes for over 5 decades. I could easily buy my own and I did, but for $180 I went back in and it said I could look or modify the order...um, nope. A link has directed you to this review. Join the 1,783 people who’ve already contributed. There are some trousers on there own which are like £75/£80 which is a bit more. This was on November 5th. ... Write a review. They promise 7-10 days delivery. The best for me! Nike is dedicated to the production of innovative and high quality products. page 4 ... this delay is causing me to miss any chance of using this credit on the Nike Sale, if this is the kind of customer service you receive from Nikes elite services department it explains why Nike … The customer service people on the phone were so nice and co-operative. We value your privacy. Brand mentions peak from 11 AM to 2 PM, while Nike replies the most from 12 AM to 1 PM. Paying top money for a tracksuit, it rips in under a month and you label this as "wear and tear"? 62 people have already reviewed Nike Store. Submit your complaint or review on Nike India customer care. Are. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Customer service , Only 30 min break … 40 NIKE reviews. They shipped the item with the wrong address and I contacted them every day since UPS says only the sender can update the address. Nike has a consumer rating of 2.74 stars from 166 reviews indicating that most customers are generally dissatisfied with their purchases. I would rate Nike online services a zero if I could. Nike provides customization of their shoe range on their site Nike.com.Nike also offers a one year warranty for their products. Find helpful customer reviews and review ratings for NIKE Mens Legend Short Sleeve Tee at Amazon.com. Clear All. Restaurants near Nike Factory Store: (0.08 mi) Burger Ap (0.23 mi) Aledo Der Beck (0.67 mi) Altes Backhaus (0.99 mi) Fratelli Osteria (0.50 mi) Asia Haus; View all restaurants near Nike Factory Store on Tripadvisor $ Terrible Customer Service and Air Max Shoes from Nike ,They take no responsibility and will not override JD sports decision Do not Shop from either!!!. Updated Nov 11, 2020. Do not order from Nike ! I placed an order with Nike, a very expensive one with customized shoes. Voice your opinion today and hear what 62 customers have already said. They. Nike Canada customer support service Just Do It Renowned across the world for its social messages, amazing advertisements and an easily identifiable logo, Nike is one of the best sports goods … Also, their line of products is available in all the different sizes I have in my family. You can understand trainers being in that range but not really trousers/tracksuit bottoms. Its advertising slogans—“Bo Knows,” “Just Do It,” “There Is No Finish Line”—have moved beyond advertising into popular expression. © 2020 Trustpilot, Inc. All rights reserved. You agree to indemnify and hold NIKE (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless … Get real. I contacted their customer service … Nike Inc with its mission of “ To bring inspiration and innovation to every athlete in the world ’’ and its customer service mission of “ To represent the highest service standard within and beyond our industry, building loyal consumer relationships around the world ” which bring the brand outstanding compared with others competitors. Skip to main content. After I placed the order I realized the computer changed my shoelace choice. A free inside look at company reviews and salaries posted anonymously by employees. They are disrespectful in the sense I don’t get my questions asked. Review … nike.com. They have the worst customer service and quite clearly do not give a damn about there customer service I ordered a tech fleece. Nike customer service is robbing clients! For heaven's sake! Extremely poor customer service at Nike Mall of Africa in Midrand. Awful service - ordered and paid for personalised football kits online, nike cancelled order due ti stock but failed to inform me so I could shop elsewhere. Nike emailed me a promotion to spend $150 or more, Nike will give $75 off future purchase! Received email accepting order with delivery date by 30/3/20. Some of the money was payed by gift card the rest by card the tech fleece came n it was too big for me so I returned it to the Nike … The store has everything you need when it comes to sporting goods. I contact Nike on 20 of Dec (today is 8/1/20) and I still haven't got a response … 10 days after order then cancelled. Jimmy Samsonite 34 reviews. Their Shipping Service and Customer Service are one of the worst I ever seen. Nike is a champion brand builder. 1 review. You have no items in your shopping cart. Very bad customer support ! We’ll start sending you the news you need delivered straight to you. Also, their prices are reasonable, and periodically you can catch items on sale. There’s nowhere on the page that highlights items I’ve just looked at. Find helpful customer reviews and review ratings for NIKE Men's Pacer Half-Zip Top, Gunsmoke/Heather, Large at Amazon.com. Visit this website www. Indeed logo. Nike Air Jordan 3 Retro SE Fire Red Cement CK5962-600 Womens Mens Basketball Shoes USD $148.80 USD $315.00 Unisex running shoes Nike Air Max Axis AA2146-900 in white red John Nike Leisuresport Complex: Needs to improve on customer service - See 123 traveler reviews, 21 candid photos, and great deals for Bracknell, UK, at Tripadvisor. If I could give them a negative 5 stars It would be justified. 35 NIKE reviews. The app shows it is being packed, they have not communicated this to me everytime i had contact and now they tell me to just reorder. Order my sneakers online. Write a review ... shoes 2 weeks ago. Love this brand and website. Nike Reviews 2,368 • Poor . You've already flagged this Advertisement. A few days later Nike contacted to me and apologised that product delayed and could not guarantee by 30/3. But the email has no attachment at all. nike air max 97 white. Be aware before buying from them. Nike … Unfortunately I had an appalling customer service experience that I will no longer purchase Nike merchandise. The shoes are comfortable while looting and peaceful protesting conditions are favorable.Thanks Nike to help make America great again. I wanted a replacment but this was not so easy. I reached out to Nike and had picture to prove this and they declined any assistance. ... won a sneaker raffle having entered hundreds sick of missing out 9n really great trainers as a genuine big spending nike customer … ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Nike Customer Service. Voice your opinion today and hear what 23 customers have already said. Took them forever to arrive. Whatever it is.. 1 star for bad service. Customer Service. Initial Nike complaints should be directed to their team directly. Filter. Review authors value the most Diversity of Products or Services. The company has employed several methods to increase customer loyalty. You cannot fight racism by sponsoring one of the MOST racist and socialist party in the world: The Democratic Party. Get lost scammers! It's always a pleasure to shop with Nike! Very disappointing and frustrating experience. FAQ; Shipping Info; Site Map; Contact Us; 0 Item(s) - $0.00. Write a review It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Each representative brought different excuses for Nike … Visit this website www. Nike is still looking to win with its product, but now it’s looking to differentiate its brand based on service and offer a superior customer experience than its competitors. Nike Reviews 2,856 • Poor . Good luck with having clients ONLY the celebs, Elites, Billionaires and their fans! | Read 41-60 Reviews out of 1,783 1.8. www. If the store has it in stock they will find it for you. Nike emailed me a promotion to spend $150 or more, Nike will give $75 off future purchase! been collecting cortez. Contact customer care: 1800 102 6453. It is the brand they love for pants, zip warm up jackets and shoes. For more information about reviews on ConsumerAffairs.com please visit our Sweatty. shoes and apparel are high quality. Your response will be removed from the review – this cannot be undone. In last month I've spoken every week with the customer support department, each agent told me the same story, that their finance department has to approve the request and they have to answer in 5-7 working days. Mind you, this is an order placed within the half hour. Absolutely shocking customer service from Nike. nike.de. I am impressed by their quality and the variety of what Nike offers. Voice your opinion today and hear what 32 customers have already said. Nike consumer reviews, complaints, customer service. Because customers interact with companies across a … Poor Shipping and Customer Service. Nike ranks 125th among Shoes sites. 23 people have already reviewed Nike. Warning $200 Shoes in the bin ! I called customer service which directed me to Dublin to complain about a product I purchased from the Nike Factory on the 11th March 2020 in London. Maybe it’s just me but the website has a slow speed. This company is not yet accredited. English. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Nike Customer Service. So my order was shipped fast but it never arrived! Copyright © 2020 Consumers Unified LLC. The information that the rep gave me was against Nike's return and exchange policy. Finally when it got me it's the wrong size. Other than that production and shipment takes at least 3 weeks even though it says at most 3 weeks in the website. The customer service reps can't do their jobs properly or even know their jobs. I talked to customer service at least 5 times . Apart from investing in design and quality, the brand has also employed a great business strategy and focused on customer service. Still no answer and today they told me they cancelled my order. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. No system in place I guess or just the pandemic? Do you agree with Nike Store's TrustScore? This is a professional store, well-stocked, great customer service representatives, ready to answer your questions or help you find something, courteous and well mannered and a pleasure to be around. I conntacted Nike support after the date of estimated delivery passed. Alternatively, as more consumers look to social media as their first port of call for customer service, it could be that Nike’s fans are heading to its Facebook Page to get real-time responses from the company or air any grievances in a public forum. Terrible Customer Service and Air Max Shoes from Nike ,They take no responsibility and will not override JD sports decision Do not Shop from either!!!. NIKE Customer Service Reviews. Each representative brought different excuses for Nike not to honor what they promoted. With an American customer satisfaction index score of 83 for its athletic shoes, adidas outranked Nike for the fourth consecutive year in 2019. Stick with Adidas, puma and under armour. Shop sports sunglasses & athletic eyewear by Nike Vision. I always try to purchase Nike shoes and athletic apparel.