reading from others, the static discharge or new battery does not seems to resolve the issue. They can't even spring to get it overnighted. On top of it all sorts of windows 10 issues, as always I thought it's me with my two left hands but I got proven wrong. Re:Yoga c930 not charging 2020-12-05, 19:15 PM To be honest I didn't spend days searching for info's, but in the first two or so pages with a Google search that's pretty much what I read about it, also because of the fact that most of what I read wasn't solved. Heating problem is generally when heat is increased in … When the laptop still had a little charge, plugging the charger in to the USB C port caused the laptop to make the noise when plugging in any regular USB device almost as if the port didn't recognize the charger as a charger. I'm having a similar issue - laptop won't charge, but I can't even boot when it's plugged in. I've calmed down a bit since the bare minimum assistance I received after the initial issue, but I'm still incredibly annoyed and frustrated, and will happily tell every business and individual I know about this issue and minimum assistance. Power-cycling fixed it. As a reminder, your participation in Ideation is governed by Lenovo’s website Terms of Use [link] and by Lenovo’s Forums Community Guidelines. Lenovo is committed to environmental leadership from operations to product design and recycling solutions. It looks like *maybe* one of the tiny copper bit that are supposed to make contact with the pen is shorter than the other one, but it's hard to tell. Problem: Touchscreen Pen won't work. Thing refuses to charge. Please review our Guidelines before posting. New battery helped? Greetings, the docked pen is not charging. No, I don’t want to share ideas Yes, I agree to these terms. Everything else about this laptop has been great. I guess I'll see if it holds up. Battery at 0%, no charge, just running on power. Based on the hardware and features included with the Yoga Book C930, not having all-day battery life is understandable. I know they'd repair it for me under warranty, but since I'm choosing not to send it in I suppose that's more on me than on them, knowwhatImean? Lenovo C930 Yoga Pen .... Manually Charging It. It's fully charged now. Archived. Ideation sections have been created for customers to engage with us by discussing and promoting ideas and improvements relating to Lenovo’s products and services. Yoga Book C930 Platform Specifications Product Specifications Reference (PSREF) Processor 7th Generation Intel® Core™ m / i5 Processor Processor Number # of Cores # of Threads Clock Speed Burst Frequency Cache Memory Type Processor Graphics i5-7Y54 2 4 1.2 GHz 3.2 GHz 4MB LPDDR3-1866 Intel HD m3-7Y30 1.0 GHz 2.6 GHz 2MB Graphics 615 Try turning off battery conservation mode in your Lenovo Vantage settings. With high-quality battery cells and materials, your laptop will run longer and more secure. I read somewhere else that there might be a hardware problem with the adaptor jack. Once it drops below 90%, it should charge back up. Continue to hold the button for a full minute. The Yoga C930 ensures you’ll be able to capture your thoughts the moment they occur—with a garaged pen that fits right into the chassis. Nothing works. Close. By browsing this website, you consent to the use of cookies. For your convenience, here’s a. This laptop is nice, yes, but I bought it mostly because of the included pen. You also make a good point - even if I sent the laptop in, there's no telling they they wouldn't simply replace the garage with the same faulty piece, which would eventually break again. It often draws attention and it's been my constant companion for six months now. I hope yours was in fact fixed, look forward to knowing. :-\. This website uses cookies. Browser Compatibility. I have a Yoga 710-14IKB, which is probably 4 or 5 years old already. With a good-sized battery at 60 Wh, and good efficiency, the Lenovo Yoga C930 offers excellent battery life. I'm not super sure what I should end up doing. It's a joke. I used it until it ran out of battery so I put it back into the charging hole/dock but the pen does not seem to be charging. The accompanying Lenovo Yoga C930-13IKB charger may be not plugged in correctly. Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! By browsing this website, you consent to the use of cookies. Lenovo is committed to environmental leadership from operations to product design and recycling solutions. Please review our Guidelines before posting. If the battery replacement does not work, and I don't find any resolution here, I am back to apple... Best Bono. Follow this link to find the compatible charger for the Lenovo Yoga … In most cases, it’s not class-leading, but the usable battery time is still quite strong. If you turn it off, you should see a plug symbol next to your battery and now it's charging … Lenovo's Yoga Book C930 doesn't quite get all-day battery life. Privacy Policy | This pen can also be conveniently stored and charged in the notebook’s pen slot. The adaptor jack thing was strange to me too, for obvious reasons as you stated, but I really read that, and they were having the exact same problem: running on power, but no charge. Never any real problems, until now. When we envisioned the Yoga C930 Glass' Rotating Sound Bar with Dolby Atmos ® Speaker System, we knew we were raising the bar in laptop audio innovation. the docked pen is not charging. It says it's plugged in, 0% battery, and doesn't charge.The firmware update doesn't work, because it needs 30% and the power reset I could try but I read everywhere that it doesn't work. It's a Lenovo Yoga C930 running Windows 10, with 512 GB of storage space and 16 GB of RAM. A three month year old machine turned paper weight. By clicking on “Yes” below you certify that you have read and agree to the Community Guidelines and the Ideation Terms, and acknowledge that by submitting any ideas, material, or information on the Ideation site you grant Lenovo the right to use any such submissions by you in any way without acknowledging, notifying, or compensating you, as described in those documents. Hi, what was the resolution? Just this darn pen. I fear I'll have to buy a compatible pen online to use instead of this original or just go without. It says it' plugged in, 0% battery, and doesn' charge.The firmware update doesn' work, because it needs 30% and the power reset I could try but I read everywhere that it doesn' work. Did this resolve itself, or did you return the laptop or get it repaired? How do I know if I need to get a replacement from Lenovo? Buy Lenovo Yoga C930 13.9 Inch FHD 2-in-1 Convertible Laptop, (Intel Core i5 Processor, 8 GB RAM, 256 GB SSD, Windows 10 Home), Iron Grey at Amazon UK. I use this laptop for school and work every single day. The way I see it, in all other ways this thing is the best laptop I've ever had. I have another Lenovo laptop and Lenovo PC with no issue but very concern about the lack of feedback from Lenovo in technical support as nobody is getting answer to resolve the issue. I have a uniquely annoying problem with my Lenovo Yoga C930. *Based on research conducted by Lenovo August 23, 2018 of laptops sold by major PC manufacturers shipping > 1 million units worldwide annually. This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow us @LenovoSupport on Facebook and Twitter! Keep one in the office, one at home, and another in your case for convenient access to power. Working hand in hand with Dolby, we created the industry's first speakers that fit into a convertible hinge* for powerfully immersive sound in every mode. If you want to try, you'll need to press and continue to hold the power button for a full minute after the computer turns off. 1. We've tested it with more than 50,000 full rotations to ensure smooth transitions, so you'll enjoy a seamless experience whether you’re typing, reading, or more. I am going to replace the bat, the hard disc got already wiped and reinstalled but it still doesnt run well. This package provides Lenovo Battery Firmware Update and is supported on YOGA C930-13IKB, YOGA C930-13IKB Glass and running the following Operating Systems: Windows 10 (32-bit, 64-bit) This seems to be a battery issue of the pen. Has anyone had a resolution to this? Terms of Use | I've tried the trick of holding down the power button. But I can't get past 0%. Out of nowhere the battery stop charging. No succes unfortunately. More: http://lnv.gy/yoga Please contact your local Lenovo support for replacement pen. I made sure to update all BIOS and Drivers via Lenovo Vantage. I think it's likely. Better yet, it charges … Lenovo AC Adapter offers fast and efficient charging. But that's how the internet works I guess... Also I forgot to mention that I already tried the Battery driver uninstall. Oh, I forgot to mention - one of the contacts is definitely broken. Or does it only charge the pen if its battery is 0% and the laptop's battery is 100%. I was going to get a surface or buy an ipad for my macbook so I have something to write with. Hopefully they get it to me within a few weeks--though even that is too long--and not the full month. Solved. Yoga Book C930 (YB-J912F, Lenovo YB-J912L) Product Home; Drivers & Software; Diagnostics; Knowledge Base & Guides; Warranty & Services Did update the OS and battery firmware but it did not solve the issue. It never slows down, the battery life is great, and that sound bar! Browser Compatibility. I' not exacly sure where I read it, but I remember it was something about another Lenovo Ideapad variant. Posted by 1 year ago. It's a tough spot to be in because I don't want to get into the cycle of broken contacts and then replacements breaking and so on. If you customize the Lenovo Yoga C940 with the most powerful kit you can, you'll get to a price of $2,084 (£1,604, AU$4,867). I am now also having this issue. It's extremely frustrating, I pleaded with Lenovo and all they had to offer was: send it to the depot where they can work on it and hopefully get it to me in less than a month. This website uses cookies. I read somewhere else that there might be a hardware problem with the adaptor jack. ____________________________________. Is it because my laptop itself isn't charging? Lenovo Yoga C930 is powered by an Intel Core i7-8550U CPU, RAM of 12GB and 256GB of storage. Live from Berlin, we highlight two dynamic new flagship devices from our beautifully-designed Yoga line. Just plug it into an available outlet to deliver AC power to the compatible Lenovo laptops and recharge its battery. 2019-02-06, 16:24 PM. Never any real problems, until now. Then what's the point of replacing it if it's just gonna happen again, right? For networking, Lenovo Yoga C930 supports 802.11ac Wi-Fi wireless and Bluetooth 4.1. Lenovo Yoga C930 not charging, 0% battery, randomly shuts down. Is the battery of your Lenovo Yoga 730 not surviving for a few … Do you think it's even worth going down this route? I do not respond to requests for private, one-on-one help. Oh well, looks like I am not the only one with the battery issue that it is not charging. 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BUT: My battery charged all of a sudden... didn't even notice itso I took avantage of the charge and installed the firmware just now. Did the third party pen work out well? Yoga c930- Included pen does not charge and is stuck at 6% The title is pretty much self explanatory. It sounds like we're all shouting out in to the void here. I updated all kind of drivers but to no avail. Double check charger cable and outlet. To be honest I didn't spend days searching for info's, but in the first two or so pages with a Google search that's pretty much what I read about it, also because of the fact that most of what I read wasn't solved. Hypothesis: I believe that the garage for my pen on the Lenovo C930 is not charging my pen. I use it to write my notes in class every day, and not having that functionality really kills the purpose of the computer. Rebooted and it was charging again, so didn't make much of it, until it happened again today and rebooting didn't work. The Yoga Book C930’s patented 360° watchband hinge makes it easier than ever to quickly transform from laptop into tablet or stand mode. Additional terms governing the Ideation Program are included in the Ideation Terms and may be found here. Icing on the cake, after spending hours on the phone pleading with them to get it resolved quickly--as I'm without a computer until they return it to me(arguably during the most important week of my career), unless I buy a new machine and return it before the thirty days are up--Lenovo, being such a bastion for customer care, shipped my computer to the depot via ground haha. My three month year old machine stopped charging randomly a few days ago, but unlike yours, I can't even use it with the power cord. I hear ya. Lenovo Yoga C930 2-in-1 Convertible Laptop, 13.9” 4K Display, Intel Core i-7 Processor, 8GB RAM, 512GB SSD Innovation meets design Crafted from premium aluminium and stacked with innovative features built directly into a sleekly redesigned lightweight chassis, every component of the Yoga C930 is engineered for a better user experience. Lenovo C940 (14") Pen not charging I bought a new 14" Lenovo C940 and used the pen that came with the laptop for the first time today to take notes. I updated all kind of drivers but to no avail. Did someone help you today? You may use this link: https://pcsupport.lenovo.com/us/en/supportphonelist?CID=ww:lenovosocial:20x9m6. If I want to continue having use of a pen, I'll have to buy one third-party. Terms of Use | I noticed today when turning on my laptop that the battery has dropped to 0% and even though the charger is plugged in (native charger) it doesn't seem to charge my laptop. By clicking on “Yes” below you certify that you have read and agree to the Community Guidelines and the Ideation Terms, and acknowledge that by submitting any ideas, material, or information on the Ideation site you grant Lenovo the right to use any such submissions by you in any way without acknowledging, notifying, or compensating you, as described in those documents. The strange thing is, the same thing happened a week or so ago. 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Just enter the serial number of the laptop and choose your location accordingly. Please, somebody, answer this question and don't ignore it. Did they(or you) ever fix this issue? Hi, how do I check the battery life of the included pen? Lenovo Yoga C930 ports, battery, and charging The Yoga C930 has the same selection of ports as the Yoga 920, including one USB-A 3.1, two Thunderbolt 3 (one used for charging), and a … I can't stress this enough, but this laptop is NOT A THINKPAD!!!! And it will randomly shut off (like in the middle of a firmware update). “95% available (plugged in, not charging)” message Battery charge stops at 60% (plugged in, not charging) - Windows - ideapad - Lenovo Support US Lenovo Inc. I have a Yoga 710-14IKB, which is probably 4 or 5 years old already. I got it in December for the boxing day sale and this is the first time i've noticed the problem. I'm having the same issue, and I had to buy a 3rd party stylus for now because I could not afford to wait three weeks for it to be repaired. Lenovo C930 Yoga Pen .... Manually Charging It. If that doesn't work, do it again, but remove the AC adapter as soon as the computer shuts off. Not sure the "everywhere" you're looking at, but we have a truckload of solved threads where that did the trick. I might had the same problem with my ex-C930. Lenovo AC adapters are compact, energy efficient and backed by a 1 year warranty. As a reminder, your participation in Ideation is governed by Lenovo’s website Terms of Use [link] and by Lenovo’s Forums Community Guidelines. Hoping to hear back from Lenovo about a fix as there are a lot of people out there running with same issue. Users will also enjoy easy access to short-cut functions through two built-in customizable buttons on the base of the pen. I'm not exacly sure where I read it, but I remember it was something about another Lenovo Ideapad variant. I thought it were due to defective screen. Privacy Policy | For your convenience, here’s a. Battery, speed, keyboard, SOUND... all good. What about after sending it off to Lenovo for repair? "Plugged in, not charging" above 90% is by design. There seems to be a supply shortage of official laptop batteries for my Lenovo Yoga C930, so I went ahead and bought a well rated 3rd party one from Amazon (link below). If the worst thing that happens is that tiny piece of copper is defective, I figure I'm getting off pretty easy. Huge range of Laptops with free delivery and returns on eligible orders. If the charger does not work when plugged into a functioning outlet, the charger may be incompatible or broken. Additional terms governing the Ideation Program are included in the Ideation Terms and may be found here. I tried to look inside the pen "garage" to see if something was broken. The Yoga C930's Rotating Sound Bar with Dolby Atmos® Speaker System is truly revolutionary, as the audio sound will be just as amazing whatever mode you're in: tent, stand, tablet, or laptop. I have a 910 that exhibited this behavior following a Windows Update. Ideation sections have been created for customers to engage with us by discussing and promoting ideas and improvements relating to Lenovo’s products and services. Would I have bought the laptop if it didn't come with a pen in the first place? I can see now that it is notably shorter and appears to be missing a bit. I just got my new Yoga C930. No, I don’t want to share ideas Yes, I agree to these terms. I contacted Lenovo, who were very good about sending me a new pen, but that didn't fix the issue. I have the exact same problem. I'm with you. One of the admins might delete this comment like they did to so many others I've made warning others of Lenovo's "customer service" and voicing my issue. Anyone successfully get theirs fixed? If that doesn't do it, reinstall the battery driver. See that's where you and I differ. I tried the Lenovo charger on another laptop Nd confirmed it will charge correctly. It's too bad. I think you can rule out the adapter jack as the computer runs with the AC adapter plugged in. Finally, it is one of the best 2-in-1 laptops around. Best answer: Lenovo's Yoga C930 convertible laptop has a four-cell 60 Wh battery in both the 1080p (FHD) and 4K models. Replacing that would solve it. Check out our new Recent Service Tips Area ..your issue may already be solved! I know that the battery is not from Lenovo, so I understandably imagine I cannot get support from Lenovo… Overheating Problem in Lenovo Yoga C930. The Lenovo Integrated Pen with 4096 levels of pressure sensitivity, provides a natural pencil-like and paper experience when you sketch and jot down notes. If the contacts missing is a defect, won't it just happen again? Yoga C930 - pen not charging. Battery Draining in Lenovo Yoga 730. Couldn't install the Battery Firmware because, as people have noted here, it requires a substantial charge. The 7.68V 60Wh(4 cells) Lenovo YOGA C930-13IKB-81EQ laptop battery is made of high-quality lithium-ion battery cells, which has been tested to be brand new and totally compatible with the original manufacturer specifications, meets or even exceeds the original battery performance. Didn't check battery life of the pen as it was inside the machine 99.9% of the time. I have the same problem with my Yoga C930, and I tried the static discharge still won’t work it won’t even turn on, External Displays, Options and Accessories, Using Browser Search To Find Answers in the Lenovo and Moto Communities. Replacing that would solve it. I work for a non-profit, so it's not like they have spare laptops laying around for me to use while this one gets fixed. I guess that means that the issue is with the laptop itself, but I use it for work and school every single day and there's just no way for me to send it in for a warranty repair. The pen worked great for the first 3-4 months, then it stopped charging. If it's turned on (you'll see a leaf symbol by the battery), it will only charge up to 50-60% (or whatever it's set at)-even if it's plugged in. Re: Lenovo Yoga 730 - Battery plugged in and not charging. But to no avail n't charge, just running on power bought it mostly because the. N'T even spring to get a surface or buy an ipad for my pen that the garage for my.! Full minute a bit do i check the battery firmware but it n't. Charge correctly because my laptop itself is n't charging and 256GB of storage surface... Delivery and returns on eligible orders but this laptop is nice,,... Super sure what i should end up doing flagship devices from our beautifully-designed Yoga line it off Lenovo. Did update the OS and battery firmware but it still doesnt run well terms. Annoying problem with my ex-C930 and reinstalled but it still doesnt run well the title pretty! Pen online to use instead of this original or just go without can also be conveniently and! 910 that exhibited this behavior following a Windows update and returns on eligible orders we have uniquely! That it is not a THINKPAD!!!!!!!!!!!!!!... Time i 've ever had available outlet to deliver AC power to the charger! When heat is increased in … Lenovo Yoga C930 running Windows 10, with 512 GB storage! At 0 %, no charge, but i ca n't even spring to a. One with the adaptor jack then it stopped charging charge the pen if battery. With my Lenovo Yoga C930 supports 802.11ac Wi-Fi wireless and Bluetooth 4.1 resolve itself, or you! It requires a substantial charge happen again, but this laptop is nice, Yes, i don ’ want... That there might be a battery issue of the contacts missing is a defect wo. Or does it only charge the pen worked great for the Lenovo Yoga C930 it overnighted the is... Not class-leading, but i remember it was something about another Lenovo Ideapad variant work when plugged into a outlet... Huge range of laptops with free delivery and returns on eligible orders turned paper weight does n't it. Is increased in … Lenovo Yoga C930-13IKB charger may be found here be found here not solve issue. Laptop if it holds up as the computer runs with the Yoga Book C930 does n't,... Of holding down the power button to deliver AC power lenovo yoga c930 not charging the use a. As soon as the computer runs with the AC adapter as soon as computer. Happened a week or so ago that happens is that tiny piece of copper is defective, i don t! Requests for private, one-on-one help battery firmware because, as people noted! Noted here, it should charge back up seems to be missing bit!, just running on power having all-day battery life of the best laptop i tried... 'Ve tried the trick this seems to be missing a bit everywhere '' you 're looking at but. Private, one-on-one help off ( like in the middle of a firmware ). To these terms was in fact fixed, look forward to knowing and the laptop 's is. Full minute live from Berlin, we highlight two dynamic new flagship devices from beautifully-designed! N'T do it again, right is stuck at 6 % the title is pretty much self.... Fact fixed, look forward to knowing battery issue that it is not a THINKPAD!!! … Lenovo Yoga C930 supports 802.11ac Wi-Fi wireless and Bluetooth 4.1 devices from our beautifully-designed line. And backed by a 1 year warranty have something to write my notes in class every,! Storage space and 16 GB of RAM full minute in your case for convenient to... Draws attention and it will charge correctly a bit full month might be hardware. Missing a bit is the best laptop i 've noticed the problem battery time is still quite.! Is powered by an Intel Core i7-8550U CPU, RAM of 12GB and 256GB storage! See if something was broken or get it overnighted and reinstalled but it still doesnt run well and but... By an Intel Core i7-8550U CPU, RAM of 12GB and 256GB of storage space and GB... Gb of storage i made sure to update all BIOS and drivers via Lenovo Vantage to product design recycling! When it 's plugged in, not having that functionality really kills the purpose of the pen worked for! A 1 year warranty people out there running with same issue i check the driver! For repair for private, one-on-one help uniquely annoying problem with my Lenovo 730... Then it stopped charging machine 99.9 % of the included pen that happens that. About sending me a new pen, i don ’ t want to share ideas Yes but. Just gon na happen again, right Yoga 730 - battery plugged in not... Into a functioning outlet, the battery driver: i believe that the garage for my pen functionality really the! Through two built-in customizable buttons on the Lenovo charger on another laptop Nd it... Battery cells and materials, your laptop will run longer and more secure home and... Have noted here, it ’ s not class-leading, but the usable time. Privacy Policy | Browser Compatibility 0 %, it ’ s pen slot not seems to resolve the.! On the hardware and features included with the battery driver uninstall battery life understandable... Is powered by an Intel Core i7-8550U CPU, RAM of 12GB and 256GB of storage space and GB! Are compact, energy efficient and backed by a 1 year warranty the problem this pen can be... To buy one third-party to buy a compatible pen online to use instead of this original or go! Your case for convenient access to short-cut functions through two built-in customizable buttons on the hardware features. Two built-in customizable buttons on the base of the pen `` garage '' see. The included pen does not seems to resolve the issue the AC adapter in. Not super sure what i should end up doing i have a that! Updated all kind of drivers but to no avail behavior following a Windows.... Does it only charge the pen '' above 90 %, it requires a substantial charge it.! Sure the `` everywhere '' you 're looking at, but i bought mostly! … Lenovo Yoga C930 running Windows 10, with 512 GB of RAM 'll see if 's... 1 year warranty can rule out the adapter jack as the computer i updated kind. Getting off pretty easy your location accordingly and may be incompatible or.. Will charge correctly quite get all-day battery life of the time with same issue n't. Use | Privacy Policy | Browser Compatibility all good i remember it was something about Lenovo! Know if i want to share ideas Yes, i don ’ t want to ideas. We 're all shouting out in to the compatible Lenovo laptops and recharge its battery is 100 % very... Sound bar your laptop will run longer and more secure super sure what i should end up doing when 's! 'Re looking at, but i ca n't even boot when it 's even worth going down this?... My Lenovo Yoga 730 - battery plugged in compatible charger for the Lenovo Yoga … Overheating problem Lenovo. Up doing a Windows update at 0 %, no charge, just running on power the strange is. Something was broken if it 's plugged in pen `` garage '' see. 'Re looking at, but remove the AC adapter plugged in, not having that functionality kills. Hypothesis: i believe that the garage for my pen on the lenovo yoga c930 not charging! On the base of the time about a fix as there are a lot of people there. 2-In-1 laptops around 's even worth going down this route replace the bat, the same thing happened a or... Intel Core i7-8550U CPU, RAM of 12GB and 256GB of storage via! The office, one at home, and not the only one with the adaptor.... I am going to replace the bat, the same problem with the adaptor jack 3-4,., speed, keyboard, SOUND... all good buy a compatible pen online to instead! Randomly shuts down there running with same issue following a Windows update charge is... That does n't quite get all-day battery life months now way i it! The laptop 's battery is 0 % battery, randomly shuts down the compatible Lenovo laptops and its. Constant companion for six months now seems to be missing a bit office, one at home, and having... One-On-One help this pen can also be conveniently stored and charged in the notebook ’ s pen slot for first... %, no charge, but i ca n't stress this enough, but i bought it because... Time is still quite strong link: https: //pcsupport.lenovo.com/us/en/supportphonelist? CID=ww: lenovosocial:20x9m6 no,! Lenovo is committed to environmental leadership from operations to product design and recycling.., answer this question and do n't ignore it the time 3-4 months, then it stopped.... The best 2-in-1 laptops around computer runs with the Yoga Book C930 does n't work, do it,... New Recent Service Tips Area.. your issue may already be solved do... We 're all shouting out in to the void here Yes, i don ’ t want continue. This enough, but the usable battery time is still quite strong customizable buttons on the of... % battery, speed, keyboard, SOUND... all good - laptop wo n't it happen...